Privacy Policy

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Cozy Break Privacy Policy

At Cozy Break ("cozybreak.com", "we" or "us"), we take your privacy seriously. This Privacy Policy applies to the use of the cozybreak.com website located at the URL: https://www.cozybreak.com and the services available on the website.

Information We Collect

In order to provide travelers accommodation & other associated services, we may collect the following types of information:

Log information: When any user visits www.cozybreak.com, our servers automatically record information that user’s browser sends whenever one visits a website. These server logs may include information such as user’s web request, Internet Protocol address, browser type, browser language, and the date and time of your request that may uniquely identify user’s browser.

User’s communications: When a user sends email or other communication to cozybreak.com, we may retain those communications to process inquiries, respond to requests and improve our services.

Supplier websites - We might be linked to our supplier websites. Therefore, you may be submitting information directly to those websites, when submitting information. Personal information that you provide to those websites may be sent to cozybreak.com for delivering the services. The supplier websites may have different privacy policies, and we encourage you to read their privacy policies.

Links - cozybreak.com may present links in a format which enables us to keep track of these links have been followed. We use this information for improving the quality of our customized content and advertising purposes.

How We Use Your Personal Information

cozybreak.com processes personal information for the purposes of specific services that is described in this Privacy Policy. Such purposes may include:

Operating, maintaining and providing to you the features and functionality of our products and services to users;

Ensuring the technical functioning of our network;

Protecting users account from unauthorized access and verifying the authority to enter the Website;

Developing new product & services;

Using clear gifs and log file information for: (a) storing information so that you will not have to re-enter it during your visit or the next time you visit the Website (b) providing customized & personalized content and information (c) monitoring the effectiveness of our marketing campaigns (d) monitoring the data such as total number of visitors, pages viewed etc. (e) tracking users entries, submissions, and status in promotions, sweepstakes, and contests; and (f) improving the quality and design of the Site and services to create new features, promotions, functionality and services by storing, tracking and analyzing users preferences and trends.

We do not use users email addresses or other personally identifiable information for sending commercial or marketing messages without user’s consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out.

However, we may use users email addresses or other personal information without further consent for non-marketing or administrative purposes (such as notifying you major changes in the website or for customer service and support purposes).

cozybreak.com may process personal information on our servers in the India and in other countries. We may process personal information on a server outside the user’s own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.

Information Sharing

cozybreak.com shares personal information with other companies or individuals outside of cozybreak.com in the following limited circumstances:

We provide such information directly to our suppliers solely for enabling them to perform the travel services you have selected on our Website.

We provide such information to our trade partners, suppliers, subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information. We require that these parties agree to process such information based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

We shall also disclose user’s personal identifiable information (a) only if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an ongoing investigation of a governmental authority (b) enforce the cozybreak.com Terms of Use agreement, including investigation of potential violations thereof (c) detect, prevent, or otherwise address fraud, security or technical issues (d) protect against imminent harm to the rights, property or safety of cozybreak.com, its users or the public as required or permitted by law.

We may share other aggregated & non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement with third parties. Such information will not disclose user’s identity.

We will not sell user’s personally identifiable information to any company or organization or person/s except we may transfer personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization in which cozybreak.com participates or to a purchaser or acquirer of all or part of cozybreak.com assets to that this Website would relate.

Children's Privacy

cozybreak.com recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests.

cozybreak.com does not target its services or is not intended to children under the age of 18.

cozybreak.com does not knowingly collect personally identifiable information from children under the age of 18.

Information security

We take appropriate security measures for protecting against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These may include internal reviews of our data collection, storage and processing practices and security measures as well as physical security measures to safeguard against unauthorized access to systems where we store our personal business data.

We may permit access to our personal business information to cozybreak.com employees, suppliers, trade partners and agents who need to know that information in order to operate, develop or improve our services. These individuals/entities are bound by confidentiality obligations and may be subject to discipline including termination and criminal prosecution, if they fail to meet these obligations.